We are excited you've decided to try Free Spirits and hope to become a wonderful part of your cocktail experience. We are committed to providing the best products and service to our customers and this is reflected in our Refund Policy.
Products that have been opened and consumed are not eligible for refund or exchange.
We offer a 14 day money back guarantee
on products that arrive damaged or in unsatisfactory form. Please contact our support team at firstname.lastname@example.org
within 14 days of your received order for a refund or exchange. Shipping costs are non-refundable and customers are responsible for paying for the shipping cost to return the product. Once we receive the product back within 14 days, we will issue your refund within 7 business days.
If you would like to submit a return or refund request, please contact email@example.com with the following information:
Reason for returning
If there is a defect, please include a high quality photo or video showing the defect.